Try the demo
One conversation.
Both sides of the desk.
Use the chat bubble to send a message as a customer. Keep the support inbox open beside it to watch drafts, read replies, or take over from your Grok Bot.
Start as the customer
Open the bubble in the bottom-right corner and send a message.
Step into support
Open the inbox in another tab. Take over to reply yourself.
Hand back to the agent
Return control to your Grok Bot and continue the same conversation.